The Ultimate Guide to Dog Walking for Safe, Stress-Free Walks
Offering professional dog walking involves more than just grabbing a lead and heading out. To keep dog walking safe and give clients peace of mind, it’s important to know dog behaviour. Stay alert on every walk and communicate clearly.
Whether you are new to dog walking or want to improve your skills, here are some do’s and don’ts. These tips will help you provide a great, five-star experience.
✅ DO: Start with a meet and greet before every booking
A successful dog walking service begins with understanding the dog in your care. Schedule a Meet & Greet to learn about the dog’s energy level, walking habits, equipment needs, and behavioural history. This meeting also activates the Pawshake Guarantee for peace of mind.
Ask questions like:
- Does the dog pull or lunge on the lead?
- Are there any fears or triggers?
- Do they have any medical or mobility issues?
- How do they react to other dogs, people, or traffic?
💡 Tip: Use a Pawshake Pet Intake Form to keep track of everything in one place.
❌ DON’T skip this step—especially for group dog walking. If you'll be walking multiple dogs at once, use this time to observe how they interact and try a short test walk together.
✅ DO: Pack the right gear for dog walking safety
A professional dog walker always comes prepared. Bring these essentials to ensure a safe and enjoyable outing:
- Secure harness, collar, and lead (plus backups)
- Poop bags—more than you think you’ll need!
- Water and a collapsible bowl
- Dog treats (with the owner’s approval)
- Basic first aid kit
- Towel for muddy paws or wet weather
If you walk more than one dog, use leads of the same length or a lead splitter to avoid tangles and improve control.
❌ DON’T use extension leads during group walks—they’re hard to manage and can create safety issues.
✅ DO: Introduce dogs slowly for group walks
Walking several dogs can be efficient and fun, but it’s only safe when managed properly. Each dog must be comfortable, compatible, and under control.
To build a safe group walk:
- Get to know each dog individually first
- Meet on neutral ground like a quiet park
- Pair dogs with similar size, pace, and temperament
- Use a lead splitter or position dogs on either side of you
❌ DON’T group nervous, reactive, or high-energy dogs together. Walk them separately or in more suitable pairings for everyone’s safety and comfort.
✅ DO: Stay alert at all times
One of the most important dog walking safety tips is to always stay aware of your surroundings. Your attention can prevent accidents and ensure a calm, controlled walk.
Be on the lookout for:
- Cars, bikes, and scooters
- Off-lead dogs or wildlife
- Broken glass, sharp objects, or slippery paths
- Signs of overheating or discomfort
Adjust your walk for the weather—stick to early or late hours in summer and dry off dogs after rain. Use coats or booties if supplied by the owner for cold or wet days.
❌ DON’T get distracted by your phone or headphones. Your job is to keep dogs safe and focused on their environment.
✅ DO: Keep dogs on-lead unless 100% safe
As a rule, Pawshake doesn’t recommend off-lead dog walking. However, if an owner insists and the conditions are appropriate:
- Confirm the dog has reliable recall
- Only allow off-lead time in fenced, off-leash areas
- Get clear agreement and permission from the owner in writing
If you’re not confident, use a long training lead instead. This offers freedom while maintaining control.
❌ DON’T risk letting a dog off-lead in unfenced, public, or busy spaces.
✅ DO: Keep pet parents informed
Regular updates build trust and keep clients coming back. After every dog walk, send a quick message that includes:
- A few cute photos
- Details about the route and distance
- Notes on toileting or behaviour
If anything out of the ordinary happens (e.g. limping, reactivity, or health issues), notify the owner immediately.
❌ DON’T assume the owner doesn’t want updates—clear, caring communication is a key part of a five-star dog walking service.
💡 Tip: Use the Report Card feature on the Pawshake app to send a short update after each walk. A quick note with a fun photo and description of the outing only takes a few minutes but shows pet owners that you're attentive and engaged.
💡 Tip: It’s wise to plan ahead for wet weather—have some alternative walking routes ready in case of rain, and always discuss your wet-weather plan during the Meet & Greet. If you ever need to reschedule, reach out to Pawshake Support for help and notify the owner as early as possible.
✅ DO: Focus on quality, not just distance
A great walk isn’t just about how far you go—it’s about the dog’s experience. Some dogs love a long hike, while others prefer a gentle sniff around the block.
Pay attention to their body language, keep your energy calm, and tailor the walk to their needs.
❌ DON’T push a dog beyond their comfort level, rush through the booking, or ignore cues like fatigue or anxiety.
Dog walking safely builds five-star reviews
Providing a professional dog walking service means planning ahead, being attentive, and treating each pet like your own. By following these simple do’s and don’ts, you can deliver safe, enjoyable walks that build trust with clients—and keep tails wagging.
Whether you are walking one dog or a whole group, your calm presence and clear communication matter. Paying attention to details will make every outing a great experience.
Happy walking!
