Andrea

Andrea and her family were just all what we needed and more for our Bella as we never stayed that long away from little Bella. Andrea was so loving, caring and sent me so many beautiful updates on how everything was going. We felt so grateful and Bella was so happy. We couldn’t recommend Andrea enough! Your family is beautiful and your caring soul is genuine. Thank you so much and Bella will be back! She loves you all too ❤

Unfortunately, this has not turned out to be a good experience for us this second time booking with this pet sitter. They have a 12-week old puppy, a larger breed, and we knew that at the time of booking. Because of that, we really should not have went through with it. Puppys have sharp teeth and claws, and I know it's hard to manage puppies - they are babies. But our French Bulldog has suffered cuts and bite marks under both sides of his mouth and neck. While you can see blood in some areas, they are hopefully not too deep. We've called the vet and they said that they should heal, but we just need to look out for any infection. They also advised me to apply an anti-bacterial ointment, which I've done. I'm hoping he's going to be fine. I would add photos to this review if I could. I picked him up rather quickly and I didn't see his injuries until I got in the car and we were driving home. The pet sitter didn't mention anything either - so perhaps she didn't notice. I don't blame their dog - he's just a puppy. But this tells me there was a lack of supervision between her dog and my own. They have a duty of care to make sure the dogs aren't hurting each other. Picking him up injured like this has been really upsetting. We love him so much, and I feel like I let him down by leaving him in an environment where this could happen. Also, my dog was really dirty when we picked him up. He's an inside dog, and he was clearly not kept inside the whole time. Being inside was an important thing to us as we worried he'd be too hot outside. The pet sitter mentioned there was pee and poo everywhere at night. She said it was both her dog and mine. She indicated that it was all too much and seemed a bit annoyed. Perhaps this is why she likely left my dog outside more than was agreed. So in the end, my dog has injuries and was likely kept outside more than we would have wished. It's not a good feeling, and I just want my dogs wounds to heal and get past this experience.

Response from sitter:

I'm disappointed to see this review and that you were not happy with my sitting this time around, I will state Poe had a good time and was equally interested in playing with my pup, I did not notice any marks so unfortunately, I cannot report anything on this, I will also add that Poe was sleeping in our bed every night whilst mine was locked up in a playpen, he was given undivided attention and therefore the environment you left him was in a safe and caring place, there was rain over those days so any dirt on any of our dogs was the result of them going to the toilet, I will stress I kept my end of the deal to keep him inside as you asked, but let him outside from time to time to go the toilet, I did the same the first time he came to visit.