Full refund if canceled before 12:00 p.m. 7 days before the booking, 50% refund afterward.
No refund is payable if the booking is canceled on or after the start date.
Note: All times are based on the sitter’s time zone
I was really nervous to book my cat a sitter for the first time, it’s not a small thing to have a stranger in your home but Susanna put me at ease as soon as I met her. She replied super fast, way faster than I was expecting, and came round in the morning for a quick meet and greet before my trip. She has a lovely, kind and calm energy and is clearly a true cat lover. She was super patient with coaxing him out and gave her full attention. She also kept me updated while I was away and we had a great chat - just about life! - when I returned home. She is wonderful and my cat loved her too. I will 1000% book her again. Thank you Susanna!
Susanna was great in looking after my cat Charlie whom can be a bit of a handful at times. He has special dietary requirements that where met on time and correctly.
Apon return from weekend away house was clean and tidy, Charlie was his happy self and well looked after.
I will be recommending susanna to friends and family.