Full refund if canceled before 12:00 p.m. 7 days before the booking, 50% refund afterward.
No refund is payable if the booking is canceled on or after the start date.
Note: All times are based on the sitter’s time zone
Sussana is the pet sitter that we were hoping for!!
We were quite stressed about going away at the end of the year for a month+ AND very against sending our cat to a kennel space for a number of reasons.
We did our first weekend away as a trial for the longer stay in the future, and on return feel so at ease about all upcoming trips we have knowing who is looking after our cat. Sussana is a caring and understanding sitter who will spend time getting to know your animal and you as well! She ensures your cat feels at ease during your time away.
She is truthful and will share how your animal responds to her during the whole stay, making sure to let know honestly how comfortable they were which we are so appreciative for! Also goes the extra mile in wanting to mimic routine around the house as well as emergency plans and maintenance for your living space while you are away.
We are very lucky!
Susanna was a fantastic sitter for my very nervous cat. My cat doesn't make friends easily, but Susanna won her over from our meet and greet. Not only did she take great care of her and send updates with photos, she also looked after our home as if it was her own. I wouldn't hesitate to recommend Susanna and I hope she's available next time I have need for a sitter.